Benefits:

Health Reimbursement Account
Bonus based on performance
Opportunity for advancement
Paid time off

ROLE DESCRIPTION:
Strong customer relationships built on trust - that's the foundation of Tracey Sova State Farm Agency. As a Customer Engagement Account Manager, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies, working marketing strategies and consistently ensuring the execution of a remarkable customer experience. You take pride in being part of an effective & goal-orientated team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Work directly with customers (new & existing) to market products using a customer focused, needs-based process. Products include auto insurance, home insurance, life insurance & more.
You will be responsible for building a marketing strategy to grow our customer base within a specific special product category (ex pet insurance, recreational vehicles)
In this role you will be responsible for achieving a sales quota and also coaching other team members and insuring agency processes are followed.
Working sales leads to include cold calling, warm calling, networking, referral gathering

QUALIFICATIONS:

Min 3 years Sales experience is a must
Customer service experience
We are looking for someone who is bursting with positive energy and motivated to grow with us. Money motivated is also a must.
The ideal candidate would possess the ability to work independently, have an acute attention to detail, be able to think outside the box, and bring enthusiasm to the job as a valuable asset to the sales team.
A knack for resourcefulness and adaptability in the face of changing priorities.
Ability to work independently with limited supervision, while maintaining positive staff relationships within a team work environment.
Able to obtain Property and Casualty License
Able to obtain Life and Health License

BENEFITS:

Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within the office
No weekends or nights
Supportive team environment
Signing bonus
$1000 bonus if you have a current Alabama Property & Casualty Producer License

BASE PAY IS DETERMINED BY INTERVIEW & BACKGROUND

If you are NOT already licensed, we are willing to guide you through the certification process and get you trained. Mostly, we are looking for someone that is out-going, a positive thinker, a motivated self-starter, likes working with people from all walks of life, pays attention to details, is extremely organized & creative.

At Tracey Sova State Farm, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new team member is set up for success.

Compensation: $36,000.00 - $50,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance.
I have been a State Farm agent since 2012.
We currently have 4 team members at our agency.
We have 16 years of combined insurance experience in our office.
Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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