Account Associate - State Farm Agent Team Member
Full Time • Tuscaloosa, AL
Benefits:
- Health Reimbursement Account
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Tracey Sova State Farm is currently in search of a highly motivated individual to join our team as a Customer Retention & Sales Assistant. This role is ideal for someone who possesses strong communication skills, a positive attitude, and a desire to excel in customer service, client relations, and sales. Your primary responsibilities will include identifying client needs, presenting and explaining our products, recommending options, and ensuring customer satisfaction. You'll play a crucial role in contributing to the agency's profitability.
At Tracey Sova State Farm, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new team member is set up for success.
RESPONSIBLITIES:
- You will serve as our Director of First Impressions. You will answer calls & greet customers with enthusiasm & professionalism.
- Address customer questions and concerns regarding specific products.
- Cross-sell products to enhance customer experience.
- Inform customers about discounts and special offers.
- Contribute to growing brand awareness locally to generate new leads.
- Maintaining a professional demeanor both in person and via verbal/written communication.
- Inputting data and managing accounts with a high level of accuracy.
- Prepare reports for division managers & agency president. These include sales performance numbers, quality control checks, & overall agency performance reports.
- Assist the agent with answering customer emails, texts & completing applications. Assist the sales & service team as needed.
- Help develop the agency social media marketing strategy
- Connect with customers to understand their needs and explain how our services can meet them.
- Utilize various software programs to support daily tasks.
QUALIFICATIONS:
- The ideal candidate would possess the ability to work independently, have an acute attention to detail, be able to think outside the box, and bring enthusiasm to the job as a valuable asset to the sales team.
- A knack for resourcefulness and adaptability in the face of changing priorities.
- Self-starter mentality with the capacity to thrive both independently and as a collaborative team member.
- Respect for others and a strong belief that others should do this in return
- We are looking for someone who is bursting with positive energy and motivated to grow with us. Money motivated is also a must.
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
- Prior sales support or Executive assistant experience is a plus
BENEFITS:
- Hourly Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within the office
- No weekends or nights
- Supportive team environment
BASE PAY IS DETERMINED BY INTERVIEW & BACKGROUND
If you are NOT already licensed, we are willing to guide you through the certification process and get you trained. Mostly, we are looking for someone that is out-going, a positive thinker, a motivated self-starter, likes working with people from all walks of life, pays attention to details, is extremely organized & creative.
Must be ready to dedicate yourself to the position and be highly motivated to bring about positive change in the company. Please submit your resume & we will get in touch on the next steps
Must be ready to dedicate yourself to the position and be highly motivated to bring about positive change in the company. Please submit your resume & we will get in touch on the next steps
Compensation: $14.00 - $18.00 per hour
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 2012.
- We currently have 4 team members at our agency.
- We have 16 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none