- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
Strong customer relationships built on trust - that's the foundation of Tracey Sova State Farm Agency. As Agency Manager - Customer Engagement, Retention & New Business Acquisition - you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies, working marketing strategies and consistently ensuring the execution of a remarkable customer experience. You take pride in developing and leading an effective team; motivating them to achieve desired goals.
RESPONSIBILITIES:
- In this role you will be responsible for achieving a sales quota and also coaching other team members and insuring agency processes are followed.
- Being a goal oriented Team Leader, capable of assisting the Agent in managing and supervising the team while being willing and able to perform operations support activities.
- Being a Team Leader capable of assisting the Agent in recruiting, hiring, training and supervising team members.
- Holding the team accountable for production and service based goals and activities,
- Fielding telephone calls and receiving and directing visitors
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
- Work directly with customers (new & existing) to market products using a customer focused, needs-based process. Products include auto insurance, home insurance, life insurance & more.
- Min 3 years Sales experience is a must
- Min 5+ years of management experience is required. You must be able to demonstrate how you have successfully led a team to achieve results
- Customer service experience
- We are looking for someone who is bursting with positive energy and motivated to grow with us. Money motivated is also a must.
- Ability to work independently with limited supervision, while maintaining positive staff relationships within a team work environment.
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
- Paid time off (holidays and personal/sick days)
- $40-000 - $50,000 Annual Base Pay + uncapped commissions & bonuses
- Base pay is determined by interview & experience level
- Growth potential/opportunities for advancement within my agency: TOP PERFORMERS who are self-motivated and coachable will thrive with our enhanced compensation plan. In addition, the opportunity to coach and run your own team is available within 9-12 months with strong performance.
Must be ready to dedicate yourself to the position and be highly motivated to bring about positive change in the company. Please submit your resume & we will get in touch on the next steps
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 2012.
- We currently have 4 team members at our agency.
- We have 16 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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